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PressurePoint
07-18-2016, 07:53 PM
Special shoutout and thanks to KUIU for redeeming and saving a long standing customer. After some recent posts about their customer service I too had followed in the other posters steps and ranted. I was approached by a KUIU staff rep who advised KUIU wanted to fix my impression of KUIU.

Thanks KUIU for redeeming yourself! And a special note to Dallas COTA as being my contact person.

RackStar
07-18-2016, 07:58 PM
Well I'm glad your impression is fixed cause mine is not.

Wentrot
07-18-2016, 08:07 PM
They should probably try extending that good customer service to everyone lol

Rhyno
07-18-2016, 08:09 PM
Well I'm glad your impression is fixed cause mine is not.

Mine either, they didn't even bother replying to my last email. I will be spending my money else where, glad to hear it worked out in the OP's case.