I ordered a tent from Seek Outdoors, it was great having someone willing to actually talk to you on the phone and answer questions. It seemed like a luxury to get an order confirmation email as well!
I ordered a tent from Seek Outdoors, it was great having someone willing to actually talk to you on the phone and answer questions. It seemed like a luxury to get an order confirmation email as well!
"A true conservationist is a man who knows that the world is not given by his fathers, but borrowed from his children." John James Audubon
Here’s an example of over and above customer service. I contacted mr for a new waist buckle for my Marshall that i purchased second hand. In my email I had full intentions of paying for a buckle and shipping, but they shipped me out two new buckles and some stickers free of charge. The guy on the other end of the email also asked how I was liking my other mystery ranch products and I gave him a. Couple of ideas on some upgrades for their camera dslr chest rig which I just purchased. He seemed happy to take the constructive criticism.
Too notch company to deal with.
Is luxe out of business? It sure looks like it.
I blew mine up with tannerite last week
If you don't read the newspaper, you're uninformed. If you read the newspaper, you're mis-informed.
Ha! I had a similar experience with MR last year, they expidited shipping for a replacement buckle that i lost the tensioner for. No cost to me and made it to me for my trip.
I ordered a tent and never received it. I waited weeks then started emailing them. I never got a reply.
I had my credit card company remove the charge after showing them countless posts online of how they are a scam.