So with the Zeiss warranty you need to bitch and complain fo 6 months or longer to get your expensive scope fixed.....
HuntingBC Champ
So with the Zeiss warranty you need to bitch and complain fo 6 months or longer to get your expensive scope fixed.....
I have a PHD is "Campfire BS". An avid hunter fisher man. Love shooting trap as much as shooting the bull. The more BS in my story the greater I am.
Junior Member
I had a fantastic experience with returning my Zeiss Conquest HD5 RZ 600 3x15x42. It had two very small black dots in the scope that I could barely see and figured it wouldn't hurt to send it in. Firstly, you send it to gentec canada (based out of Ontario). They said it would be 8 weeks but it was actually 6. They send it to Zeiss USA.
They sent me a brand new scope. I was very pleased.
you only go around once
Don't hold your breath on 8 weeks. I sent one away and it was closer to 8 MONTHS! Forgot I even owned it when I got it back!
HuntingBC Champ
I knew you'd be posting on this thread!Originally Posted by swampthing
What goes around, comes around. Think first, and always act with respect.
you only go around once
I will still buy their products all day long though. A great mix of quality and affordability
HuntingBC Champ
My binoculars were at gentech OVER A YEAR. I almost missed a second hunting season without them. I had to call everyone under the sun including corporate USA and eventually i got a satisfying conclusion
Senior Member
Gentec is slower than sin. Guys seem okay to talk with, I don't know where the disconnect is.
they are supposed to send you loaners. But they don't tell you that!!! You have to ask
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