Originally Posted by
BRvalley
that is a crappy situation and horrible response from a company like kifaru...I've been through similar, vendor didn't care about their paperwork mistake....and UPS has to calculate based on the value on the packing slip/paperwork
I filed a credit dispute and didn't get an automatic refund, but I didn't pay any interested on the disputed amount until it was settled, and eventually the vendor refunded an adjustment to my credit card (assuming after a master card agent contacted them regarding the disputed transaction).....a royal pita to deal with, but might be something you can consider