yes, HC is harbour chandlers in nanaimo - i cannot think of a better customer service company

no, i have no affiliation with them.........

reel creep not an issue

parts broken off inside reel was problem

i will drop this year's 'problem' reel off next time i am on the island

i really wished they worked out because the 'sound' when that smiley is running is second to none.............woooooooooo

chris