Last season I bought second hand binoculars 10x50 BX-2 Tioga HD. Sometime near the end of the season I noticed the right eye cup was cracked - I'm guessing I pulled too hard on the cups a few times or maybe whacked them with my rifle somehow. Maybe that's why the guy sold them to me for the low price. Regardless, last week I finally got around to sending them in to the Okotoks branch and today brand new ones arrived complete package in the heat shrinked wrap.
Fresh binocs just in time for Spring Bear.
Great service - no questions asked and super fast replacement. Perfect.
I'll be sticking with Leupold products for a while.