I received a spot gen3 for christmas 13 months ago, and sure enough, there was an automatic charge on my credit card this month, for 65US$ more than last year. WTF?
so i call customer support, wait 20 mins on hold, where they explain that i had enhanced tracking, plus a 15 dollar maintence fee was added
things started off well when i explained that i just wanted basic service (149.99)," total will be 165" she says. I ask why their website says its 149.99 and she says theres a system maintence fee.
I told her im not interested in paying that fee - she says i have to.....
so i cancelled my service. said i did not appreciate getting upgraded and additional fees added ( she couldnt have cared less )
end rant of unhappy customer
what else is out there for similar "keep GF/wife happy at home"